Friday, March 25, 2016

Sprint offers 30-day guarantee that you'll love their network


Sprint has announced a new 30-day satisfaction guarantee. The company is so sure you'll love the U.S. carrier's network that it will refund you the cost of the smartphone (once returned) and service if you're not completely satisfied. Available for a limited time only, this guarantee can be applied to new customer accounts, as well as eligible businesses who activate a line.

But fear not if you're already a customer as the guarantee will be tied to any new lines you add. It's an interesting way to lure new customers, but if you're looking to make a switch you may want to check out Sprint to see if you'll be happy with its network. As an added bonus, Sprint will offer up to $650 to cover the cost of switching for a competitor network.

Press Release

VERLAND PARK, Kan. (BUSINESS WIRE), March 25, 2016 - The Sprint (NYSE: S) network really is faster and it's more reliable, with better coverage than ever. Starting today, Sprint will offer a 30-day satisfaction guarantee – the industry's best consumer satisfaction guarantee. If customers aren't completely satisfied within 30 days, Sprint will refund the cost of the device and service charges.

The Sprint satisfaction guarantee is available for a limited time to new customers and eligible small business customers who activate a line of service at a Sprint company-owned store or preferred retailer, by calling 1-800-SPRINT1 or online at sprint.com. The guarantee also is available to current customers adding new lines of service in a Sprint store, online at sprint.comor by calling 1-800-SPRINT1.

"As I talk with wireless consumers across the country, they tell me over and over that a reliable network is the make-or-break factor in their buying decision," said Marcelo Claure, Sprint CEO. "Sprint's 30-day satisfaction guarantee is giving consumers the opportunity to try us out worry-free and experience everything Sprint has to offer – our award-winning, super-fast LTE Plus Network, the best price for unlimited plans, and so much more. No gimmicks, it's that simple. And AT&T, Verizon and T-Mobile customers can still save 50 percent off most standard rate plans when they switch to Sprint."
Faster, More Reliable Network

In the second half of 2015 Sprint achieved a total of 212 first-place (outright or shared) RootMetrics® RootScore Awards for overall, reliability, speed, data, call, or text network performance in 125 metro markets, compared to 135 awards in 2H14 and 27 awards in 1H14.

In addition, Sprint's analysis of Nielsen Mobile Performance Data shows the Sprint LTE and super-fast LTE Plus Network beat Verizon, AT&T and T-Mobile by delivering faster download speeds.

Sprint LTE Plus, available today in more than 150 U.S. markets, takes advantage of Sprint's rich triband spectrum portfolio and uses some of the world's most advanced technologies in wireless, such as two-channel carrier aggregation and antenna beamforming. With LTE Plus, Sprint customers with compatible devices can experience peak download speeds in excess of 100 Mbps.
Switch to Sprint

Consumers continue to have the opportunity to save 50 percent off most AT&T, T-Mobile and Verizon standard rate plans when they switch to Sprint. In addition, Sprint will cover switching fees up to $650 per line

Netflix admits to throttling streaming movies to AT&T and Verizon customers (UPDATED)


Last week, you may have spotted that AT&T and Verizon were under fire for allegedly throttling the quality of videos streamed from Netflix, but they vehemently denied the claims. Shockingly enough, it turns out that the carriers are in the clear this time. Netflix has admitted that it is behind the reduced video quality and has been enforcing limits for a number of years.

Speaking to the Wall Street Journal, Netflix confessed that the company has been throttling video streams for AT&T and Verizon customers for more than five years. Netflix limits these mobile streams to 600 kbps, which is considerably slower than the speeds achievable over most mobile connections.

The reason is apparently to “protect customers from exceeding mobile data caps.” That sounds rather reasonable of Netflix, but remember that the company is also concerned that customers will stop using its service if it uses up all of their data allowance. Strangely enough Netflix has been at the forefront of supporting of net neutrality rules, but also admits that it has not been limiting the streaming quality for customers with US carriers Sprint and T-Mobile. Apparently, this is because “historically those two companies have had more consumer-friendly policies,” were consumers aren’t charged for exceeding their data limits.

“We’re outraged to learn that Netflix is apparently throttling video for their AT&T customers without their knowledge or consent,” – Jim Cicconi, AT&T senior executive vice president


This isn’t the first and probably won’t be the last throttling saga to hit mobile businesses this year. T-Mobile already found itself facing complaints from content providers about its controversial “Binge-On” plan, which throttles all video data if consumers don’t turn the switch off. Sprint was also forced to abandon its broad throttling practices last year after a public backlash.

There is clearly a balance to be struck between mobile video quality and file sizes that are appropriate for limited data allowances, but a blanket caps on specific networks doesn’t seem like a particularly consumer friendly approach. Fortunately, Netflix states that it is looking into new ways to give its members more control over video quality and is working on a mobile “data saver” option, which will begin rolling out in May. Problem solved?


UPDATE: Netflix has a press release for the reasoning behind it's throttling of Verizon and AT&T users:

As consumers increasingly watch video over mobile networks, Netflix is constantly exploring ways to give members more control over their Netflix experience. That’s why we will soon introduce a data saver feature designed for mobile apps.

The data saver feature will provide members with more control over their data usage when streaming on mobile networks, allowing them to either stream more video under a smaller data plan, or increase their video quality if they have a higher data plan. We’re on track to make it available to members sometime in May.

We believe restrictive data caps are bad for consumers and the Internet in general, creating a dilemma for those who increasingly rely on their mobile devices for entertainment, work and more. So in an effort to protect our members from overage charges when they exceed mobile data caps, our default bitrate for viewing over mobile networks has been capped globally at 600 kilobits per second. It’s about striking a balance that ensures a good streaming experience while avoiding unplanned fines from mobile providers.

This hasn’t been an issue for our members. Our research and testing indicates that many members worry about exceeding their mobile data cap, and don’t need the same resolution on their mobile phone as on a large screen TV to enjoy shows and movies. However, we recognize some members may be less sensitive to data caps or subscribe to mobile data plans from carriers that don’t levy penalties for exceeding caps. As we develop new technologies, we want to give all our members the choice to adjust their data consumption settings based on their video preferences and sensitivity to their ISPs data overage charges. We’ll provide more details as we get closer to launch.

Google makes $149 Nik Collection of professional photo editing software free


Google has dropped the price of the Nik Collection, a suite of seven desktop plug-ins aimed at advanced photographers, from $149 to nothing. The Nik Collection first came under Google's stewardship when the company bought German born Nik for its mobile editing app Snapseed; Google later Dropped the price from $499.95 to $149.

The Nik Collection has since grown from six to seven plug-ins. It includes Analog Efex Pro, Color Efex Pro, Silver Efex Pro, Viveza, HDR Efex Pro, Sharpener Pro, and Dfine, all of which work in Photoshop, Lightroom, and Aperture. You can grab the collection here, and anyone who bought it for $149 in 2016 will be automatically refunded. The move does suggest that Google isn't interested in supporting further development of Nik's software beyond Snapseed, but hey — free is free.

Thursday, March 24, 2016

Star War Rebels: Twilight of Apprentice preview. Watch it here!


The full preview pack for Star Wars Rebels: "Twilight of the Apprentice parts 1 and 2" is here. It kicks off with the clip above, of Darth (or... Darth-no-longer) Maul and Ezra walking and talking through what's presumably a Sith temple, while Maul tells an abridged version of his story.

We also have a gallery of 8 stills from the episode, including Ezra with the hilted lightsaber, and Kanan & Ahsoka facing off against not one, not two, but three inquisitors. Check out the gallery below the official description.

The full preview pack for Star Wars Rebels: "Twilight of the Apprentice parts 1 and 2" is here. It kicks off with the clip above, of Darth (or... Darth-no-longer) Maul and Ezra walking and talking through what's presumably a Sith temple, while Maul tells an abridged version of his story.



In the shocking season 2 finale of Star Wars Rebels, destinies will be forever changed and iconic characters will re-emerge in what will surely be the most talked about episode of the season. In the one-hour finale, Kanan, Ezra and Ahsoka seek out an Inquisitor to gain information about Vader, but soon encounter an unexpected ally in their fight against the Sith. When their search leads them to a confrontation with Vader (voiced by James Earl Jones), the three Jedi and their new ally must marshal all their strengths to survive. The two-part finale, which airs March 30th, is directed by series Executive Producer Dave Filoni and features the return of Darth Maul, voiced by The Clone Wars’Sam Witwer.

The highly anticipated one-hour season two finale of Star Wars Rebels airs on WEDNESDAY, MARCH 30 (9:00 p.m., ET/PT) on Disney XD.

With the new iPad Pro available for pre-order, which iPad is right for you


With the iPad lineup now verging on unwieldy, it’s harder than ever to decide which Apple tablet to buy. Which iPad is best for you? That’s going to depend on your needs, desires and budget — but your iPad buyer’s guide can help!

Do you go for the massive appeal of the 12.9-inch iPad Pro or opt for the smaller-but-newer (and slightly gimped) 9.7-inch iPad Pro? Will a tiny iPad mini suit you, or should you opt for an iPad Air 2, which is still a very capable, thin tablet?

All good questions! We’re here to help you answer them with this handy iPad comparison, just in time for when the new iPad Pro goes on sale today.


First off, let’s take a look at all the models in the current iPad line. All iPads come in three colors — silver, space gray and gold — except for the iPad mini 2, which doesn’t have a gold option, and the new 9.7-inch iPad Pro, which adds rose gold to the mix.

iPad portability

Size and weight will matter when you’re taking your new iPad around with you. The 12.9-inch iPad Pro weighs in at more than 1.5 pounds, while the smaller iPad Pro and iPad Air 2 both come in a little shy of 1 pound. In the mini series, the 0.65-pound iPad mini 4 is slightly slimmer and lighter than the mini 2 (0.73 pounds). Adding hardware for cellular data to any iPad adds about 0.02 pounds, but that’s negligible.

The largest iPad Pro is 12 inches tall by 8.68 inches wide, while the two mid-size iPads (the Pro and the Air 2) are 9.4 inches tall by 6.6 inches wide. The iPad mini 4 is 8 inches tall and the mini 2 is only 7.87 inches tall, while both mini models are 5.3 inches wide. Most iPad models are incredibly thin at just 0.24 inches, although the larger iPad Pro measures a slightly thicker 0.27 inches and the iPad mini 2 comes in at a downright chubby (by comparison0 0.29 inches.


iPad screen sizes and resolutions



You can see the screen sizes in the comparison shot above, with the 12.9-inch diagonal of the larger iPad Pro, the 9.7-inch diagonal of the smaller Pro and the iPad Air 2, and the 7.9-inch diagonal measurement for both iPad minis.

The entire iPad lineup gets what Apple calls a “Retina Display,” and the devices have surprisingly similar resolutions (which helps developers create similar app experiences across all models).

The 9.7-inch iPad Pro, iPad Air 2 and both iPad minis have a 2,048-by-1,536-pixel resolution, while the 12.9-inch iPad Pro bumps things up to 2,732‑by‑2,048. The pixels per inch increases as the screen size shrinks, so the 264 ppi density of the two Pro models and Air 2 is lower than the 326 ppi of both iPad mini models.

iPad performance

Interestingly, Apple says its entire iPad lineup delivers the same battery life: up to 10 hours of surfing the web on Wi-Fi, watching videos or listening to music, and up to nine hours when doing so on a cellular data network.

The two iPad Pros have a third-generation A9X chip with an M9 motion coprocessor, though the smaller 9.7-inch iPad Pro has been underclocked by Apple. That makes the larger iPad Pro’s CPU 2.5 times faster than Apple’s A7 chip, which still powers the iPad mini 2. (The smaller iPad Pro runs 2.4 times faster than the A7.) Graphics performance is better, too: 5 times faster on the larger iPad Pro than with an A7 (4.3 times faster for the 9.7-inch model).

The iPad Air 2 sports the previous-generation A8X chip and an M8 coprocessor, bringing it in at 1.4 times faster than the A7 in terms of CPU and 2.5 times faster in terms of graphics performance. The iPad mini 4 (which also has an A8 chip and M8 motion coprocessor) comes close to that, with a CPU 1.3 times faster and graphics performance 1.6 faster than an A7 chip. The iPad mini 2 comes with an A7 chip with an M7 coprocessor, which is slightly slower overall than the rest of the iPad lineup.


iPad camera comparison

The 9.7-inch iPad Pro benefits from Apple’s latest, greatest camera technology, making it the only iPad in the line with a 12-megapixel camera, an ƒ/2.2 aperture for better light sensitivity, the new True Tone flash, Focus Pixels, and the ability to capture Live Photos. The rest of the iPad line, including the larger 12.9-inch Pro, settles for an 8-megapixel camera, an ƒ/2.4 aperture and none of the rest of the new stuff.

The FaceTime HD Camera on most of the iPad lineup is a meager 1.2-megapixel affair, though the new 9.7-inch iPad Pro has a 5-megapixel one and the ability to use the Retina Display as a flash. All can record video at 720p resolution and detect faces, which makes sense for the camera that faces our faces.

The new, smaller iPad Pro also has the advantage of 4K HD video recording at 3,840-by-2,160 resolution, as well as slo-mo video support for both 1080p at 120 frames per second and 720p at 240 frames per second. All the other iPads can record at 1080p with slo-mo video support for 720p at 120 fps.


iPad accessories

Only the two iPad Pro models sport a Smart Connector, which connect to Apple’s Smart Keyboards, delivering power and connection to the side of the iPad. All other models are stuck with Lightning ports only. Apple Pencil, by far the best stylus ever, only works with the Pro line, so don’t get one and try to use it with your iPad Air 2 or smaller iPad mini.

All models except the iPad mini 2 have a Touch ID sensor, letting you unlock the device with your thumbprint. All but the iPad mini 2 have a barometer, too.

iPad pricing




Most of us live on a limited budget, so price does matter. You’ll want to get the biggest bang for your buck, so checking out all the pricing options is key.

12.9-inch iPad Pro
The 12.9-inch iPad Pro hits at $799 for the 32GB model, $949 for the 128GB model and $1,099 for the 256GB model. Adding cellular connectivity bumps the 128GB model to $1,079 and the 256GB model to $1,229. (There is no 32GB cellular model for the larger iPad Pro.)

9.7-inch iPad Pro
The new 9.7-inch iPad Pro starts at $599 for 32GB and runs up to $749 for the 128GB model and $899 for the 256GB model. Adding cellular capabilities to the new Pro brings the total to $729 for 32GB, $879 for 128GB or $1,029 for 256GB.

iPad Air 2
There are only two storage tiers here, priced at $399 for 16GB and $499 for 64GB Wi-Fi models. Cellular data ups the price to $529 and $629 respectively.

iPad mini 4
The iPad mini 4 comes in at $399 for the 16GB model, $499 for 64GB and $599 for 128GB. Adding cell data brings the totals to $529, $629 and $729.

iPad mini 2
The iPad mini 2 only comes in 16GB and 32GB flavors, at $269 and $319. Adding cellular makes it $399 and $499.


Who should get which iPad then?

iPad mini 2: Budget conscious and kids
This is the bottom end of the iPad lineup. The lack of Touch ID and the fact that it has the slowest chip in it makes it a perfect buy for the budget-conscious and for kids. The smaller form factor makes it perfect for smaller hands and the lower price will make any penny-pincher happy. The display is still crisp, too, making it a great e-reader.

iPad mini 4: Students and readers
The addition of Touch ID, a higher-capacity option (128GB), a gold color choice and the taller form factor — not to mention the thinner chassis, faster CPU and coprocessor, and better camera — make the iPad mini 4 a must-buy for anyone who wants a smaller iPad. It’s perfect for chucking in a backpack, reading in bed and playing games on the go.

iPad Air 2: Road warriors and the rest of us
I’ll be honest: I only recently upgraded to the iPad Air 2 from an iPad 3. The iPad Air 2 is a fantastic iPad for general use. With a judicious application of covers and keyboards, it stands in as a stunningly great netbook. The price is a good $200 to $250 less than the new iPad Pro in the same size, and while you won’t get in on the Smart Keyboard or Pencil action, the iPad Air 2 is great for just about everything, from gaming to graphics to reading. It’s super-thin, light and there are a ton of accessories available.

9.7-inch iPad Pro: Early adopters and pros on the go
The latest and greatest of all of Apple’s iPads, the new iPad Pro looks like an iPad Air 2, but packs so much more in its interior. If you want to use Apple Pencil and a Smart Keyboard but don’t want the massive bulk of the larger iPad Pro, this is the one to get.

Plus, there’s the new sensor, which changes the warmth of your screen tone according to the ambient light in the room you’re in. You’ll also get some higher-end camera joy, like a True Tone flash, Focus Pixels and a smaller aperture for increased light sensitivity. While the A9X chip and M9 coprocessor run a bit slower than the larger Pro model’s do, all the extras make this the best iPad yet.

12.9-inch iPad Pro: Creatives and power users
If you’ve seen one of these things in person, you know how stunning that massive screen is. There’s nothing better than making art on the 12.9-inch iPad Pro screen with an Apple Pencil, as the many testimonials from designers and artists attest.

Bigger is sometimes better, and that’s never been clearer than with the humungous iPad Pro. Sure, it’s a bit bulky and kind of pricey, but at what price, art?

So, which iPad is best?

Bottom line: Deciding which iPad is best for you is going to be a highly personal decision. They’re basically all great tablets, but your budget and particular usage demands will steer you toward one model or the other.

So, whether you’re getting your first Apple tablet or trading in your old iPad for some cold, hard cash, hopefully this iPad buyer’s guide has provided enough intellectual ammo for you to face the big decision head-on.