Tuesday, September 20, 2016

Apple acknowledges Lightning EarPods issue with iPhone 7 / 7 Plus and promises a fix very soon

Considering that some people were predicting the iPhone 7 to be both a commercial and critical disappointment, the arrival of Apple’s latest iPhone refresh has gone incredibly well.

That’s not to say it hasn’t been without its challenges, however. First of all there was “Hissgate,” in which some iPhone 7 / 7Plus owners reported their new handsets emitting strange hissing noises. Now “Hissgate” has been joined by a glitch with Apple’s new Lightning EarPods.

According to reports, some EarPods plugged into the iPhone 7’s Lightning port find that audio continues playing, but the volume control dongle stops working. The glitch occurs a few minutes after plugging the new EarPods into the Lightning port. It doesn’t happen every time — but when it does, the in-line remote stops working, preventing you from adjusting volume, skipping tracks, activating Siri, or making calls.

It’s not clear if the problem also affects third-party headphones with Lightning connectors, but it appears to be a common glitch with Apple’s latest EarPods that are bundled with iPhone 7 and iPhone 7 Plus as standard.

The glitch doesn’t seem to happen all the time, and it’s unknown how many Lightning headphones are affected. It can be temporarily fixed by unplugging the EarPods and then attaching them again, but Apple has told Business Insider that it plans to fix the problem altogether through a future software update.

Hey, this could be why Tim Cook was so keen on selling us all on a wireless future filled with AirPods! What better way to nudge people to drop those pesky wired EarPods?

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