Thursday, October 13, 2016

Samsung Galaxy S7 users are getting messages that their phone is not the Galaxy Note 7

There might be some confusion among Samsung’s user base. Samsung has officially called back all Galaxy Note 7 devices, but the issues that plagued the Galaxy Note 7 don’t affect other smartphones. Samsung is letting customers know that. One of the staff members at TechnoBuffalo recently received the image above, a push message from Samsung alerting him that the Galaxy S7 is not a dangerous smartphone. 
“Your Galaxy S7 is not an affected device,” the message reads. “The Galaxy S7 is not subject to recall. You can continue to use your device normally.”
It’s unclear if the Galaxy S7 Edge is also getting this alert, but I would presume it is.

I imagine plenty of consumers around the world who might be using a Galaxy S7 and who aren’t necessarily gadget-heads. They might not know the difference between that phone and the Galaxy Note 7, only thinking they own some kind of Samsung smartphone “with a 7 in it.”

This is smart of Samsung, and will keep more of its phones out in the public. If you own a Note 7, your message will ask you to return the device. You should listen to that message.

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