Tuesday, October 11, 2016

Samsung is sending out thermally insulated boxes and gloves to return your Samsung Galaxy Note 7

Screenshot courtesy XDA on YouTube 

Samsung is apparently sending out thermal packaging and gloves for returning Galaxy Note 7 devices, and the programmers at XDA received one of these “Return Kits” at their office. The contents and instructions highlight the extents to which Samsung is going to ensure the safety of their customers after halting sales in the due to a string of battery incidents from so called "safe" replacement Note 7 devices.

Courtesy of XDA developers

Courtesy of XDA Developers

The return kit comes with various boxes, including a thermally-insulated box for the device and safety gloves for handling the procedure as “some individuals might be sensitive to the ceramic fiber paper lining the Recovery Box”. The instructions are precise and they also learned this should only travel through ground shipping. I've attached the documents they received above, plus their video of the kit for your viewing pleasure.

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