Wednesday, August 23, 2017
Samsung is offering Galaxy Note 7 owners a discount on the new Galaxy Note 8
Samsung announced today that former Note 7 owners can trade in their current phone for a value of up to $425 off the Note 8. The huge discount is a gesture of reconciliation after last year’s Note 7 incident, when many devices caught on fire due to defective batteries. Eligible customers can take the company up on the offer via Samsung.com when preorders go live on August 24th.
Samsung had to recall nearly three million copies of the phone, which was a huge blow to the company’s reputation. To make matters worse, some replacement Note 7s that Samsung sent out also overheated and exploded. The recall cost Samsung $5 billion already, so the steep discounts will only add to the bill. Some loyalists stuck to their Note 7s even after the recall and an update that essentially bricked the device, whether for convenience or sentimentality. Either way, it’s clear Samsung wants to make up for the fiasco and continues to offer ways to retain customers from switching away from the Galaxy Note line.
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